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Legal

Legal Name ServGate Co., Ltd.

Address

491-0835 Aichi, Ichinomiya, Azura 1-11-14, Japan
Phone number 0586-81-7250 
Email address [email protected]
Director of operations Maik Heinelt
Additional fees

Bank transfer fees, postage, and tax
COD handling fee
up to 10,000 yen: 330 yen
10,000 yen-30,000 yen: 440 yen
30,000 yen-100,000 yen: 660 yen
100,000 yen-300,000 yen:1,100 yen
 

Exchanges & Returns We generally do not accept returns after we have shipped an order. However, if for some reason an item must be returned, we will accept an unused returned item within 14 days of the shipping date*.
*The customer is responsible for shipping costs, any bank transfer fees, and a restocking fee may apply
Unused products may be exchanged within 14 days of the order shipping date*.
*The customer is responsible for shipping costs, any bank transfer fees, and a restocking fee may apply Regarding replacement of defective goods please contact us within 14 days of the order shipping date.
Delivery times For orders paid by bank transfer or post office transfer, orders normally arrive within 2-14 days.
COD orders usually arrive 2-14 days after the date of your order. (Depending on inventory status)
Accepted payment methods Credit cards, via bank transfer, COD or PayPal
Payment period Credit Cards, PayPal:depends on credit card company
Bank transfer: within 7 days of the order date
COD: at receipt of goods
Value Please refer to each page of goods