|Legal Name||ServGate Co., Ltd.|
|491-0835 Aichi, Ichinomiya, Azura 1-11-14, Japan|
|Email address||[email protected]|
|Director of operations||Maik Heinelt|
Bank transfer fees, postage, and tax
|Exchanges & Returns||We generally do not accept returns after we have shipped an order. However, if for some reason an item must be returned, we will accept an unused returned item within 14 days of the shipping date*.
*The customer is responsible for shipping costs, any bank transfer fees, and a restocking fee may apply
Unused products may be exchanged within 14 days of the order shipping date*.
*The customer is responsible for shipping costs, any bank transfer fees, and a restocking fee may apply Regarding replacement of defective goods please contact us within 14 days of the order shipping date.
|Delivery times||For orders paid by bank transfer or post office transfer, orders normally arrive within 2-14 days.
COD orders usually arrive 2-14 days after the date of your order. (Depending on inventory status)
|Accepted payment methods||Credit cards, via bank transfer, COD or PayPal|
|Payment period||Credit Cards, PayPal：depends on credit card company
Bank transfer: within 7 days of the order date
COD: at receipt of goods
|Value||Please refer to each page of goods|